Privacy Policy
Overview
The 180-Day Guarantee is available to customers who complete the program as directed and document their progress every day for 180 days. It is not available simply because a customer states that the program did not work for them.
Please read these terms in full before you begin, so you know exactly what is required.
At a Glance
To qualify, you must:
- Send one daily update to logbook@pulsetechhealth.com for each of 180 days, with no missed days.
- Call the Customer Service Toll-free Number 1-800-727-6515 after your 180 days are complete.
- Have your submissions reviewed and confirmed by a customer service representative.
- If you qualify for the guarantee, you will receive an email confirmation from our Customer Service Team with the instructions on how to return the plate and claim your refund.
Missing even one daily update disqualifies you from the guarantee.
Section 1: Who Can Qualify
A customer qualifies only by meeting every requirement in these terms. A claim that the program did not work, made without the required 180-day record, does not qualify. A customer who meets only some of the requirements does not qualify.
Section 2: Daily Logbook Updates
What you must do. Email one update every day for 180 days to logbook@pulsetechhealth.com. By the end of the period, your record must contain a total of 180 daily updates, one for each day.
No missed days. There is no grace period and no allowance for skipped days. If you miss one day, you are disqualified from the guarantee. We cannot make exceptions or restart the count unless approved by HealthIsFreedom management.
Keep your own copies. We recommend that you keep the sent emails in your own mailbox so you can show your full record if a question arises.
Start date. Your 180 days begin on the date your order is delivered.
What each update should include.
- Day Number
- Time Spent
- Mode
- And; a short description of how you followed the program that day, and any results or observations.
Section 3: Call or Written Guarantee Request
After you complete all 180 days of updates, you can call the Customer Service Toll-Free Number at 1-800-727-6515 or send a written request to customerservice@healthisfreedom.com to avail of the 180-Day Guarantee.
Your request should include:
- Your full name
- The email address you used to send your daily updates
- Your order number or proof of purchase [copy of the sales receipt]
- A statement that you are requesting the 180-Day Guarantee
Please send your request within [insert number] days after your 180th update.
Section 4: Review by Customer Service
When we receive your written request, a customer service representative will review your submissions. The representative will check that:
- You sent a total of 180 daily updates.
- There is one update for each of the 180 days.
- No day was missed.
If your record is complete, you meet the logbook requirement, and we will proceed with your request as described in Section 5.
If your record has even one missing update, you are disqualified, and the guarantee does not apply.
We will notify you of the outcome of the review by email within 3-5 business days of receiving your request.
Section 5: What the Guarantee Provides
If your request is approved, you will receive a refund of the purchase price via email within 7-10 business days.
Frequently Asked Questions
Can I qualify by telling you the program did not work for me?
No. The guarantee requires the full 180-day record and a written request. A statement alone does not qualify.
What happens if I miss one day?
You are disqualified from the guarantee. The requirement is 180 updates with no exceptions.
Can I make up a missed day by sending two updates the next day?
No. Each day needs its own update, and a missed day cannot be made up later.
Where do I send my daily updates?
To logbook@pulsetechhealth.com.
Where do I send my guarantee request?
To customerservice@healthisfreedom.com or call the Customer Service Toll-free Number 1-800-727-6515.
Please DO NOT send your request to the logbook address or directly to your sales rep/HealthIsFreedom employee.
Who decides whether I qualify?
A customer service representative reviews your submissions against these terms.
Questions: If you have questions about these terms before you begin, contact customerservice@healthisfreedom.com.